Delivery Policy

We currently offer delivery within the United Kingdom only.

Delivery Options

Standard Delivery

Delivery Cost: £3.99
Estimated delivery time: 3–5 working days

Next Day Delivery

Delivery Cost: £5.99
Orders must be placed before 10:30 AM to qualify for next day delivery.
Orders placed after 10:30 AM will be processed on the next working day.

Order Confirmation & Tracking

Once your order has been successfully placed, you will receive a confirmation email containing your order details.

When your order has been dispatched, a separate email will be sent with your tracking information, allowing you to monitor your delivery’s progress.

Delivery Area

We currently deliver to addresses within the United Kingdom only.

Delivery Delays

While we aim to dispatch and deliver all orders within the stated timeframes, delivery times may be extended during busy periods, including public holidays, seasonal sales, and other peak trading periods. We appreciate your patience should any unforeseen delays occur.

Lost Parcels

If you believe your parcel has been lost in transit, please contact us within 7 days of the expected delivery date. We will investigate the issue with the courier and work to resolve it as quickly as possible.

How to Return an Item

To request a return, please contact us at returns@formeactivewear.co.uk within 14 days of receiving your order.

Once your return request has been approved, please follow these steps:

Securely package the item in its original packaging where possible.
Include your order number inside the parcel to help us identify your return.
Send the parcel to the return address provided by our customer service team using a courier of your choice.
We strongly recommend using a tracked delivery service, as we cannot be held responsible for items lost or damaged during return transit.
Keep your proof of postage and tracking information until your refund has been processed.

Please note that customers are responsible for the cost of returning unwanted items unless the item is faulty, damaged, or incorrect.

Once your return has been received and inspected, any approved refund will be issued to your original payment method within 5–10 working days.

We reserve the right to refuse returns that do not meet our returns policy requirements, including items returned worn, washed, damaged, or without original tags attached.

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Delivery & Returns

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